Business Development Manager
The primary role of the Business Development Manager is to prospect for new clients by networking, advertising or other means of generating interest from potential clients. They must then plan persuasive approaches and pitches that will convince potential clients to do business with the company. The BDM must work with supervisors and all members of the crew. He/she is responsible for all existing and new clientele, vendors and subcontractors. Strategic planning is a key part of this job description. This requires a thorough knowledge of the market, the solutions/services the company can provide, and of the company’s competitors. The BDM must also be able to travel. The duties and responsibilities are described below.
Duties and Responsibilities
- Represent TPR with professionalism and integrity. Assure customer expectations are met or exceeded in a manner that maximizes profitability without compromising safety or quality standards.
- Prospect for potential new clients and turn this into increased business.
- Meet potential clients by growing, maintaining, and leveraging your network.
- Manage existing customer relationships: meetings, phone calls, etc.
- Build relationships with vendors and suppliers to ensure materials are available when needed for jobs.
- Attend industry functions, such as association events and conferences, and provide feedback and information on market and creative trends.
- Handle objections by clarifying, emphasizing agreements and working through differences to a positive conclusion. Use a variety of styles to persuade or negotiate appropriately.
- Work with technical staff and other internal colleagues to meet customer needs.
- Develop a training program and ensure all service team members are properly trained.
- Present to and consult with management on business trends with a view to developing new services, products, and distribution channels.
- Ensure that sales & customer data is accurately entered and managed.
- Research new equipment and products to help improve services.
Skills and Specifications
- Proven sales experience with excellent track record of meeting/exceeding quotas.
- Strong networking, research, writing, time-management and closing skills.
- A driven, self-starter capable of working independently.
- Effectively manage sales pipeline and present sales forecasts to management.
- Excellent customer service skills to develop long-lasting relationships.
- Strong interpersonal and verbal/written communication skills.
- Proficient with computers and intermediate to advanced Microsoft Office skills.
Education and Qualifications
- Minimum 3 years of construction industry or sales experience.
- Experience with Cured-In-Place Pipelining (C.I.P.P.) and video assessment preferred, but not necessary.
- Ability to work out of town.
- Must be able to pass pre-employment drug test, D.O.T. physical and driver’s license check for past 36 months without any suspensions or major traffic violations (D.O.T. requirements).
- Per diem compensation or travel reimbursement.
- Medical, dental and vision insurance.
- Paid time off, sick leave and holidays.
- Annual employee celebration.
- Uniforms and company branded merchandise.
- LifeLock (identity theft protection)